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Frequently Asked Questions

How do I read my meter?

If you need some help on how to send us your meter readings watch our quick video guide below:

If you've got a smart meter, you don't have to worry too much about sending us meter readings – we'll automatically get them every 30 days.

Don't have a smart meter? Why not book your appointment today in the Clubhouse.

There are three ways you can give us your meter readings:

You can download our guide on How to read your gas and electricity meters.

What type of meter do you have?


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